Update on Hotel Actions on COVID 19

4/1/20

To Our Valued Guests:

I am writing on behalf of the entire Crescent Hotel family to assure you that the health and safety of our team members, guests and community remains our top priority.  As the novel coronavirus 2019 (COVID-19) is having a major impact in the United States, our thoughts are with all those who have been affected by the virus.  Because this is a rapidly-evolving situation, we feel it is important to reach out to you about the steps we are taking across our property to help keep you, our team members and our community safe and healthy.

For Your Protection and in compliance with the Office of Governor Asa Hutchinson the hotel has taken the following precautions to lessen risks.

Steps include but are not limited to:

o    Increased cleaning of the public areas, hard surfaces and bathrooms

o   Guest Rooms are OPEN with modification

  • Check-in is through a Remote Station
  • Elevator usage is restricted to single party and like travel groups
  • Post Departure – guest rooms are placed OOO for a 24 hr period
  • Stay over service to the guest room has been temporarily suspended
  • Linen change is available upon request

o    CH Breakfast will be open from 8 – 11 am for Room Service or To Go

o    Non-Guests have been restricted from entering the hotel

o    SkyBar Gourmet Pizza is available for ToGo or Delivery from 12-8

o    Resort Activities have been modified to open-air self guided adventures.  No Resort Fee is charged

o    The New Moon Spa is available by phone however closed until May 1st.

o    While no Ghost Tours are available, Room 3500 has been reserved for guest viewing and the morgue will be open between 9 – 10 pm (Tuesday – Sunday)

o    To stay updated on changes to hours of operation please visit Crescentresortpass.com

We will continue to implement preventive measures in line with the recommendations of the CDC, other health agencies or as directed by the Office of the Governor.

With that said, there is an active Travel Advisory for travelers from New York State, New Jersey, Connecticut, Louisiana and all International Destinations.  We will be unable to accommodate visitors from these locations.  (See the Travel Advisory) Furthermore, should you have personal concerns related to your health or travel that might warrant a modification to your travel plans there will be no cost to cancel or change your reservation or ticket.  If you secured your reservation through a third party (Expedia, Booking.com, etc) you will need to cancel through that booking agent.

We value each guest that honors us with a visit to our destination, and we look forward to serving your upon your next visit to Eureka Springs and our properties.

Cordially,

Jack Moyer

Executive Vice President

 

SHRED Eureka Springs

Announcing “SHRED Eureka Springs”:  A Spring Food, Wine & Adventure Festival

(Eureka Springs, Arkansas) – Shred is not only a way to mountain bike but also an attitude of appreciating the good things in life.  This spring, the 1905 Basin Park Hotel and its partners present “SHRED Eureka Springs”, a nine-day festival, March 27 thru April 4, in this exciting Arkansas Ozark village with SHRED being an acronym for SIP HIKE RIDE EAT DANCE.Dance Party Eureka Springs

It all gets underway Friday evening of weekend one with The Mighty Pines jamming at the Kickoff DANCE Party in Basin Spring Park located in the center of Eureka Springs Entertainment District.  This party, benefiting the Buffalo River conservation efforts, will feature the music of the Ozark Mountain Music Festival (OzMoMu) and will run from 6 o’clock until 8.  Also happening that evening, just steps from the park, is the performance of noted Southern Rock singer/songwriter Charlie Daniels in The Aud, the historic municipal auditorium.

Sip Eureka Springs

This first weekend continues on Saturday with a SIP: a welcoming wine tasting produced in concert with the Basin Park Hotel’s “Chef’s Table”.  This event features an opportunity to enjoy up to 30 wines expertly selected by Central Distributors, and Southern Glazers Wine & Spirits.  The award-winning wines of the Ozark area will be presented by Keels Creek Winery and Post Familie Winery.  Each table will be staffed with an expert to share the wine. The music of Eureka Swings will accompany the event. SIP also offers a VIP option with a unique opportunity to enjoy an exclusive tasting from the Roenigk Wine Cellar Reserves.

Chef Showcase

That next day, Sunday SHRED activities move to the Crescent Hotel.  The East Lawn will be the site for an EAT event: the Sunday Chef Showcase Brunch featuring al fresco seating in the manicured garden of this historic mountaintop spa resort.  Five guest chefs will present a tasty brunch. Also included is a Bloody Mary bar featuring locally sourced Bloody Mary Mundi Sauce ensuring a zesty flavoring for this popular brunch beverage.   Music of the Honey Collective will fill the air.  The brunch will be available for $29.95 with discounts available for overnight guests.

Hike Eureka Springs

SHRED activities through the week will involve hiking, biking and community.  The mornings of Monday through Thursday get underway at the downtown Eureka Springs Coffee House with a Wake-up/Meet-up event scheduled daily at 9 a.m.  During the day, each day has a community event that begins at 10 a.m. and guided by either CC Riders or Outdoor Adventures for Women.  Each event is just a little bit different from the rest, but each is a whole lot exciting.  Monday features a guided mountain biking RIDE at Lake Leatherwood City Park and an evening gathering at the Eureka Springs Brewery for a SIP of local craft beers.  Tuesday at 10 a.m. attendees will meet up at the coffeehouse to HIKE to and around Black Bass Lake gathering afterwards to hatchet throw at the Crescent’s Frisco Sporting Club and meet up for tap takeover that night in the SkyBar Gourmet Pizza.  Wednesday sees another RIDE event as attendees traverse over the variety of Great Passion Play mountain biking trails.  Later, SIP takes the spotlight at the scheduled community meet up at Brews.  Thursday is a big day for HIKE: an exploration to the Buffalo River National Park Region and Sweden Creek Falls, one of Arkansas’ tallest waterfalls.   Later that day, attendees will enjoy some live music and a whisky SIP in Jack Rabbett’s Whisky Bar.Center Street Party

SHRED’s second weekend sees the RIDE ramp up.  On Friday from 4 to 8 p.m. is the Center Street Bike Party. Guests can roam up and down Eureka Springs’ Entertainment District between Jack Rabbett’s and Chelsea’s Corner Bar. Center Street will be closed for Lone Star Action Sports who, from 4 p.m. to 6 p.m., will stage a jaw-dropping, free to the public, stunt performance featuring trick mountain bikers and extreme skateboarders.   The street party continues with live music from 6 p.m. to 8 p.m. will come from the Food Truck Festival at the corner of Center and East Mountain streets.  The street party leaves time that evening for those wanting to attend the performance of Grammy Award-winning rock band America in The Aud.  Saturday is SHRED’s RIDE pièce de résistance.  Mountain bikers will enjoy free shuttles at Eureka Springs Mountain as you shred the downhill.  The new Lake Leatherwood Downhill, designed by Rock Solid, has already gained national notoriety as a signature piece of the Oz Trails System.

Those who will be experiencing the “SHRED Eureka Springs” festival form a new community of friends: those who love the outdoors and all the activities of Eureka Springs region.  As a welcome and as a thank you, festival attendees in this inaugural year are being offered a “Community of Friends” special lodging promotional rate.  Both, the 1886 Crescent Hotel & Spa and the 1905 Basin Park Hotel are featuring a promotional rate of $55 per night any day Sunday through Thursday during festival week. Book Now.

 For details on “SHRED Eureka Springs”  go to https://shredeurekasprings.com. Tickets for SIP (Wine Tasting), DANCE (Opening Night Party), EAT (Chef Showcase) or Room Discounts are now available online.

Easy way to become the “Cool Mom” this Spring Break

spring break eureka springs

This goes out to all mothers of kids who will soon be Spring Breaking: this year win the title of “Cool Mom”.  How?  Bring those children to Eureka Springs’ premier resort hotel: the 1886 Crescent Hotel & SpaHere are some reasons why:

  • Ghost Tours– Kids love paranormal stuff.  That’s why television shows like Ghost Hunters and Ghost Adventures have such a high rating with school aged children.  (FACTOID: both of the aforementioned tv programs have produced and aired highly-popular episodes on the Crescent and its “guests who check out but never leave”!)  The Crescent offers nightly ghost tours.  Each tour has a small, maximum number of patrons thereby allowing patrons to have a more intimate exposure/relationship with the knowledgeable tour guides.  Patrons get a chance to “meet” such notable hotel spirits as Michael (Room 218), Theodora (Room 419), the lady in the Victorian nightgown (Room 3500), and Norman Baker (the morgue).  By the way, the rooms mentioned get booked early and often, so if you want to overnight in one of these “active” rooms book it early.  Staying in and allowing them to explore late “America’s Most Haunted Hotel” nets an abundance of “Cool Mom” points.crescent hotel
  • Mom & Daughter Spa Visits – What a win-win situation.  Ladies love to get manicures, pedicures and other spa services and when mom and daughter do it together it vaults simple pampering into a lifetime memory.  The Crescent’s New Moon Spa & Salon loves to cater to mother and daughter duos.  They realize how special these moments can be and are attuned to maximizing this wonderful experience for both.  Reservations need to be made in advance as to fit into a well-planned Spring Break schedule.  The New Moon has recently added some high-tech workout equipment such as Peloton bikes giving moms and daughters a chance to spin together.  All of this adds up to more “Cool Mom” points.mother daughter spa
  • Family-Designed Resort Activities– Some say a resort hotel is only as good as its daily resort activities.  That is why the Crescent has become well known in the region as a truly remarkable mountaintop resort, especially for families.  Whether families opt to take a hike on urban trails, a Eureka Springs’ history walk, arts & craft classes, outdoor games, or a chance to experience Hatchet throwing in the Frisco Sporting Club, plus so much more, lifetime memories will be made here.  Each day has a fresh list of resort activities, so a multi-night stay will not get boring.  It is worth noting that if the family enjoys mountain biking, bring ‘em along.  The Crescent has a mountain biking trailhead just outside their front door and the whole community has become a mountain bike trail mecca for those who like to cruise and/or shred.  If the family enjoys kayaking or canoeing, bring ‘em along.  Minutes from the Crescent are two “big water” lakes, Beaver and Table Rock; and three remarkable rivers, White, Kings and nearby Buffalo National River. Family resort activities allow even more “Cool Mom” points to be accumulated.frisco sporting club
     

    spring break things to do

  • Great MealsMoms garner “Cool Mom” bonus points by providing fantastic meals for all family members while enjoying your Spring Break at the Crescent.  The hotel offers a one-of-a-kind daily breakfast buffet and wonderful evening meals both in its Crystal Dining Room Restaurant with selections to appeal to all.  The SkyBar Gourmet Pizza, located high up on the hotel’s fourth floor, offers award-winning pizzas, wings, burgers, salads, desserts and the most breathtaking vistas in the Ozarks while seated al fresco on their balcony.   And for those who might want to try some of the town’s wide array of epicurean delights, they are all just a short hotel shuttle van ride away… and back.  The nice thing about garnering these “Cool Mom” points is mom doesn’t have to cook or clean up the mess and everyone can wear casual clothes to any local restaurant.

So, if you add it all up, becoming a “Cool Mom” this Spring Break is simple.  Make the 1886 Crescent Hotel & Spa and Eureka Springs your 2020 Spring Break destination.crescent hotel