Guest Room & Hotel Policies

Reservation Policy, Terms, and More Information

  • Rates do not include 14.375% bed & state tax and 3% voluntary service charge
  • Rates do not include $19.75 (plus tax) Daily Resort Fee
  • Rates are based on double occupancy. Extra-person charges may apply
  • Reservations are subject to availability and must be made in advance
  • Reservations made greater than 18 months are non-guaranteed and subject to change on Rate & Availability
  • Advance Purchase rates are non-refundable
  • Guests must be 18 years of age to rent a room
  • Priority Arrival & Late Check Out are available for $35 (each) and subject to availability and require advance notice
  • Pets are allowed at a fee of $35 per night (Due to Health Code, pets are not allowed on the Spa Level)
  • The Crescent Hotel, Crescent Cottages, and all outlets are non-smoking
  • Check-in time is 4:00 pm and Check-out time is 11:00 am
  • The Cancellation policy is 48 hours prior to arrival. If you cancel within 48 hours of arrival, you will be charged for 1 night room and tax
  • The Credit and Debit card used at the time of booking will be pre-authorized for 1 night room and tax 48 hours prior to arrival. If your method of payment declined, your booking is subject to cancellation.

Guest Courtesy Policy

  • The 1886 Crescent Hotel & Spa has a limit of three occupants in any Premium guest room at any point and four occupants in Parlor Suites and Penthouses.
  • The policy further states that accepted guest courtesy provides that no guests will be allowed to loiter in the hallways and that guest room doors will remain closed. Noise deemed excessive by the hotel after 10:00 PM will provide reason enough for a request to tone volume to a lower point.
  • Two such requests may result in eviction from the premises with no refund of charges.

Daily Resort Pass

A Daily Resort Pass fee of $19.75 (plus applicable taxes) will be added to your room account and includes the following services

  • Free parking downtown (Excludes Saturday)
  • High-Speed Wireless Internet
  • Downtown Shuttle Service
  • Daily Resort Programming (yoga stretch, pool pirates, afternoon social, wine/beer tasting and more!)

We Are a Pet-Friendly Hotel

Formerly home to Morris the cat (over 20 years), guests of the Crescent Hotel now enjoy the golden years of Jasper and frolicking fun of Ozzy, our two beloved Hotel Cats

We are happy to welcome all trained and well-behaved four-legged friends (dogs and cats unless otherwise approved). Pet Fee is $35 per night for up to two pets.

The Crescent Hotel is also located just above the Eureka Springs Bark Park. Guests can access the Crescent Trail across from the hotel front entrance and walk down (2/10 of a mile) to Harmon Park’s Bark Park.

pet friendly

Service Charge

A 3% voluntary service charge will apply to all guest room sales. This service charge is shared in its entirety with traditionally non-tipped employees. This charge is voluntary hence, with service concerns – the charge will be removed without question.

Low Rate Guarantee

  • There is no need to spend hours searching online travel sites for lower rates for our hotels. Our “Low Rate Guarantee” assures you that you are receiving the lowest online rate available through our online reservation service, guaranteed!
  • Should a lower online rate appear on any travel service website we will not only match that rate but discount it further by $5.00 per evening of your stay with us.
  • Be aware that weekends & special events rates may be higher and your confirmation e-mail will reflect your actual price.
  • Your online confirmation will give you an estimated total including all taxes & fees

New Moon Spa

We STRONGLY encourage you to make reservations in advance for Spa and Salon appointments.

Crescent Hotel Ghost Tours

Ghost Tours are nightly, but do have limited availability and regularly sell out. We strongly recommend an advance purchase on www.reserveeureka.com

1st Party Data for the Crescent Hotel

The Crescent Hotel collects First-Party Data through the guest registration process and its various online contact forms.  By providing this information you agree to share data and receive correspondence and marketing information from the hotel and its marketing partners.

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HOTEL GUEST AND VISITOR FIREARMS POLICY

The Crescent Hotel & Spa recognizes that hotel guests and visitors may legally possess firearms.

This policy is intended to create a safe environment for all who visit The Crescent Hotel & Spa in Eureka Springs, AR by providing appropriate guidance over the custody of firearms on the premises and grounds. Please keep in mind that the safety and security of our hotel guests and patrons is of utmost importance.

The Crescent Hotel & Spa prohibits firearms on hotel property. The Crescent Hotel & Spa prohibits persons from carrying or otherwise possessing a firearm on hotel property, including carrying firearms in an open or concealed manner. This policy applies to all firearms, regardless of whether the firearm is a handgun or a long-barreled gun.

The Crescent Hotel & Spa reserves the right to request guests and visitors who fail to abide by this policy to leave the hotel premises. Failure to leave at the request of the Hotel may result in the Eureka Springs Police Department being contacted and may subject you to further legal action for failure to abide by this policy, including trespass.

This policy does not apply to law enforcement officers.